Cake & Cupcake Decorations
Handmade with love...

Terms & Conditions

Terms & Conditions

Privacy Notice

We at DecorMar take great care to ensure your personal information is kept private. We store only the minimum amount of information from you necessary to make a transaction. We never store your credit card or laser details. They are handled by the secure servers at PayPal where the payments are handled. Your personal details will never be passed on to a third party. They are 100% secure.

PayPal provide state-of-the-art technology to allow you to shop with 100% security online. PayPal enables you to pay without sharing your financial information with sellers. Not only do they help keep your financial information private, they guarantee 100% protection against unauthorized payments sent from your account. For more information, go to paypal.com.

Cookies

When you log in to www.decormar.ie, we place a small piece of information, a cookie, on your machine. This is necessary so that we can track your shopping cart selections between pages and that we know you are logged in to www.decormar.ie. None of your personal information is stored in this cookie and it is removed from your machine as soon as you logout of the site. You will need to have cookies enabled on your browser in order to use our online shopping service. If you do not accept cookies, you will not be able to use this website.

Our Food Safety Policy

Food safety and hygiene is our top priority. We would also like to assure you that all goods are stored and handled in a professional and hygienic manner at all times. For this reason we cannot accept returns of any edible product or any item designed to come into contact with food such as wafer paper flowers or edible images... The exception is, of course, if the item is faulty or incorrect in which case we will be happy to exchange it at our expense.

Payment Methods

    Credit/Laser Card through our 100% secure servers at PayPal

By ordering from DecorMar you are showing you agree with our Terms and
Conditions. This policy does not affect your statutory rights.

Ireland Shipping

Our aim is to dispatch all orders as quickly as possible. Once order and payment has been received, please allow 2 working days because the flowers are made for request (there are always fresh) and dispatched. Flowers are posted in a cardboard boxes.
When flowers are post they can take up to 2 days to reach their destination ( excluding Bank Holidays).

UK Shipping

Our aim is to dispatch all orders as quickly as possible. Once order and payment has been received, please allow 2 working days because the flowers are made for request (there are always fresh) and dispatched. Flowers are posted in a cardboard boxes.
When flowers are post they can take up to 3-5 days to reach their destination ( excluding Bank Holidays).

EUROPE Shipping

Our aim is to dispatch all orders as quickly as possible. Once order and payment has been received, please allow 2 working days because the flowers are made for request (there are always fresh) and dispatched. Flowers are posted in a cardboard boxes.
When flowers are post they can take up to 5-10 days to reach their destination ( excluding Bank Holidays).

Returns

Unfortunately due to food hygiene regulations we cannot accept returns, for any wafer paper products ordered in error, change of mind or not received in time.

Products can only be refunded if they are damaged, or sent with wrong design. The products must be sent back to us and a replacement will then be posted out.

In order to return goods, please email info@decormar.ie with details of your name, contact phone number, order number, date of order, items to be returned and reason for returning.
We will then process a refund for the goods unless stated otherwise.

Incorrect, missing or faulty items

We do our absolute best to ensure you always receive your correct order but mistakes can happen. We record all orders on camera being packed so we can get to the bottom of any issues as quickly as possible. We ask that you double check your parcel when you receive it as mistakes cannot be rectified after one week of you receiving your order. If we have made a mistake, we can immediately offer a refund or send you out the correct items at our expense.


Health Certificate ( wafer paper and edible inks )

Products specification ( wafer paper and edible inks )

DecorMar